Privacy Policy

1. Information we collect

Information you give us

• Registration details: name, gender, date of birth, mobile number, e-mail address, who the profile is for, and your password (stored in encrypted form).
• Profile details: photos, height, marital status, mother tongue, religion and caste, location, education, profession and income, family details, lifestyle, horoscope details, a description of yourself, and partner preferences.
• Things you do on the website: interests sent and received, shortlists, photo requests, messages, blocks and reports.
• Messages you send to us through the contact form, e-mail or WhatsApp.

Information collected automatically

• Technical details such as IP address, browser and device type, pages visited, and the time you were last active (used for the "online" status).
• Records of payments: amount, date, order number and status received from the payment gateway.

2. How we use it

• To create and show your profile and suggest suitable matches.
• To review and approve profiles, prevent fake profiles, fraud and misuse, and act on reports.
• To run features such as interests, messages, photo requests and Premium membership.
• To send you e-mails and alerts about your account, matches, interests, membership, payments, security and privacy (you can turn off most non-essential e-mails).
• To reply to your questions and complaints.
• To improve the website, and to meet legal requirements.

We do not sell your personal information.

3. What other members can see

Your profile is a matrimonial profile, so its main details are shown to other approved members looking for a match. In particular:

• Photos are shown according to your photo setting: for example to members with an accepted interest and to Premium members, or only to members whose photo request you approve.
• Mobile number and e-mail are shown only to Premium members, according to the website's rules and your settings.
• Your name, age, location, education, profession, family details and description are visible to members who view your profile.

You can change your privacy settings and block any member at any time. Please share in your profile only what you are comfortable showing to other members. Once another member has seen your details, we cannot control what they do with them, but misuse breaks our terms and can be reported to us.

4. Who else we share it with

We share information only as needed to run the service:

• Service providers who work for us: website hosting, cloud storage for photos, e-mail delivery and the payment gateway. They may use the information only to provide their service to us.
• Government, police or courts, when required by law or to protect the safety of members or the public.
• A new owner, if the website is ever transferred, who will continue to be bound by this policy.

5. Payments

Online payments are handled by Paytm on its own secure page. We never see or store your card number, CVV, UPI PIN or net-banking password. We keep only the payment record needed for your membership and accounts. For UPI / QR payments made to us directly, we keep the transaction reference you send us.

6. Cookies

We use cookies that are needed to keep you logged in, protect forms from misuse and remember simple preferences. We do not use advertising cookies. If you block cookies in your browser, you may not be able to log in.

7. Keeping it safe

We use reasonable security measures, including encrypted connections (HTTPS), encrypted passwords, restricted admin access and checks for contact details in profile text. No website can be completely secure, so we cannot guarantee absolute security. Please keep your password private and tell us straight away if you notice anything suspicious.

8. How long we keep it

We keep your information while your account is active. When you ask us to delete your profile, we remove it from the website; some records (such as payment records, reports and logs) may be kept for as long as needed for legal, accounting, safety or dispute purposes, and are then deleted. Copies in backups are removed over time.

9. Your choices and rights

• See and correct your information at any time from your profile and settings pages.
• Control visibility with your photo, contact and message privacy settings, and block members.
• E-mails: turn off non-essential e-mails in your notification settings or with the unsubscribe link.
• Delete your profile, or withdraw your consent, by contacting us. Withdrawing consent may mean we can no longer provide the service to you.
• Complain to our grievance officer (details below) about how your data is handled.

These rights are provided in line with Indian law, including the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023 as it applies.

10. Age limit

The website is not meant for anyone below the legal marriageable age. We do not knowingly collect information about children. If you believe a profile belongs to a minor, please tell us and we will remove it.

11. Changes to this policy

We may update this policy from time to time. The new version will be posted here with a new "Last updated" date. For important changes we may also tell you by e-mail or on the website.

Contact us

For any question about this page, a complaint or a request about your account or data, contact:

• Abhishek Mathur, Shaadi Joda (grievance officer)
• E-mail: info@shaadijoda.com
• WhatsApp / phone: +91 98891 08257 (10 AM to 5 PM IST)
• Contact form: https://shaadijoda.com/contactus

We reply to complaints within 48 hours and try to resolve them within 30 days.