Terms & Conditions

1. Our service

Shaadi Joda is an online matrimonial platform that helps people of every religion and community, and their families, find and contact suitable matches. We provide a place for members to create profiles, search, send interests and, with Premium membership, see contact details and send messages.

We are only a platform. We do not arrange marriages, act as a marriage bureau or agent, or promise that you will find a match, get replies, or get married. Any decision to meet, talk to or marry someone is entirely yours and your family's.

2. Who can register

• The person whose profile is created must be of legal marriageable age in India (21 years for men and 18 years for women) and legally free to marry.
• A profile may be created by the person themself or by a parent, brother, sister, relative or friend with that person's knowledge and consent.
• The website is meant for people seeking marriage only. It must not be used for dating, business, promotion or any other purpose.
• We may refuse registration or approval to anyone, at our discretion, without giving a reason.

3. Your account

• You must give true, current and complete information, and keep it updated.
• Keep your password private. You are responsible for everything done through your account.
• One person may have only one profile. Duplicate profiles may be removed.
• Tell us straight away if you think someone else has used your account.

4. Profile content

• You are responsible for everything you upload or write, including photos, descriptions and messages.
• Upload only your own photos (or the photos of the person the profile is for, with their consent). Photos must be decent and recent.
• Do not put mobile numbers, e-mail addresses, social media IDs or other contact details in the free-text parts of your profile. Contact details are shared only through the website's own features.
• By uploading content you allow Shaadi Joda to store it, show it to other members according to your privacy settings, and resize or moderate it, for the purpose of running the service.
• We may edit, hide or remove any content that breaks these terms or that we find unsuitable, without notice.

5. Rules of conduct

You must not:

• give false information about yourself, your family, income, education, marital status or anything else;
• harass, threaten, insult, cheat or ask for money from any member;
• use another member's details or photos outside the website, share them with others, or misuse them in any way;
• send spam, advertisements, chain messages or bulk messages;
• copy profiles or data from the website by hand or with automated tools, or try to break its security;
• post anything illegal, obscene, defamatory or hurtful to any religion, caste or community;
• pretend to be another person or create a profile without that person's consent.

Please report any profile or message that breaks these rules using the Report option or by contacting us.

6. Verification and your own checks

Our team reviews new profiles before they are shown to others, but this is a basic check only. We do not verify, and we cannot guarantee, the identity, character, background, health, income, education, marital status or any other claim of any member.

7. Premium membership and payment

• Basic registration is free. Premium membership is paid and gives extra features such as seeing contact details, seeing photos and sending messages, as described on the membership page at the time of purchase.
• The current price is ₹349 for 3 months. Prices, features and offers may change at any time; a change does not affect a membership already paid for.
• Membership starts when the payment is confirmed (or, for UPI / QR payments, when we activate it after checking the payment) and ends automatically at the end of its period. It does not renew automatically.
• Membership is personal to one profile and cannot be transferred, sold or shared.
• Online payments are processed by Paytm. We do not see or store your card, UPI PIN or bank login details.
• Premium membership gives access to features. It does not guarantee any number of matches, replies, contacts or a marriage.
• Refunds are covered by our Refund Policy.

8. Photos, contact details and privacy

Your photos and contact details are shown to other members according to the website's rules and your privacy settings (for example, photos after an accepted interest or to Premium members, or only on request). Members who see your details must use them only to discuss a marriage proposal. How we handle your data is explained in our Privacy Policy.

9. E-mails and messages from us

By registering you agree that we may contact you by e-mail, SMS, WhatsApp or phone about your account, interests, matches, membership, payments and safety. You can turn off most non-essential e-mails in your notification settings; messages about your account, security and payments will still be sent.

10. Approval, suspension and removal

We may refuse to approve, hide, suspend or permanently delete any profile or account, with or without notice, if we believe it breaks these terms, is fake or misleading, is the subject of complaints, or could harm other members or the website. No refund is given when a paid account is suspended or removed for breaking these terms.

You can stop using the website at any time and ask us to delete your profile.

11. Limitation of liability

• The website is provided "as is" and "as available". We do not promise that it will always be available, free of errors or free of harmful members, though we work to keep it safe and running.
• Shaadi Joda is not responsible for the conduct of any member, on or off the website, or for any loss, harm, fraud, misrepresentation or dispute arising between members or their families.
• We are not responsible for losses caused by events outside our control, including failures of internet, hosting, e-mail or payment services.
• To the extent allowed by law, our total liability to you for any claim is limited to the amount you paid us for membership in the 6 months before the claim.

12. Indemnity

You agree to protect Shaadi Joda, its owner and team from any claim, loss or expense (including legal fees) caused by your use of the website, the content you post, or your breaking these terms or any law.

13. Website content

The name Shaadi Joda, the website design, text, logo and software belong to us and may not be copied or used without our written permission. Member content remains the property of the member, subject to the permission given in section 4.

14. Changes to the service and these terms

We may change, add or remove features, and we may update these terms from time to time. The updated terms will be posted on this page with a new "Last updated" date. Continuing to use the website after a change means you accept the updated terms.

15. Governing law and disputes

These terms are governed by the laws of India. Please contact us first so we can try to resolve any concern. Any dispute that cannot be resolved this way will be subject to the exclusive jurisdiction of the courts at Delhi, India.

If any part of these terms is found invalid, the rest stays in force.

Contact us

For any question about this page, a complaint or a request about your account or data, contact:

• Abhishek Mathur, Shaadi Joda (grievance officer)
• E-mail: info@shaadijoda.com
• WhatsApp / phone: +91 98891 08257 (10 AM to 5 PM IST)
• Contact form: https://shaadijoda.com/contactus

We reply to complaints within 48 hours and try to resolve them within 30 days.